Privacy Policy

1. Who We Are

Find The Fun Tri-Cities is operated by Ikon Marketing Group LLC, doing business as FindTheFun and FindTheFun Tri-Cities ("we," "us," or "our"). We are an events discovery platform serving the Tri-Cities area of Washington State (Kennewick, Richland, Pasco, West Richland, Benton City, and Prosser).

If you have any questions about this Privacy Policy, please contact us at privacy@findthefuntricities.com.

2. Information We Collect

Information you provide directly:

• Name and email address when creating an account
• Phone number if you opt in to SMS reminders
• Business name, address, and contact information for venue accounts
• Payment information processed securely by Stripe (we do not store card numbers)
• Event listings and associated content submitted by venue operators

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on the site
• Referring website
• Device type and operating system
• Google Analytics data (see Section 5)

3. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Send event reminders you have specifically requested
• Process payments for event listings
• Send administrative emails related to your account or submissions
• Improve the site and user experience
• Comply with legal obligations
• Respond to your inquiries and support requests

We do not sell your personal information to third parties. We do not use your information for third-party marketing purposes.

4. SMS Communications

If you opt in to SMS event reminders, you consent to receive text messages from Find The Fun Tri-Cities at the phone number you provide. Message and data rates may apply. Message frequency varies based on your saved events and reminder preferences.

You may opt out at any time by replying STOP to any message or by visiting your account preferences at findthefuntricities.com/account/preferences. Reply HELP for help. For support, email craig@heateg.com.

Your phone number is used solely for sending event reminders you have requested. It is never shared with third parties or used for marketing unrelated to your saved events.

5. Google Analytics

We use Google Analytics to understand how visitors use our site. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information only to improve our site.

Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. We do not combine the information collected through Google Analytics with personally identifiable information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Payment Processing

Payments are processed by Stripe, Inc. We do not store your credit card number or financial account information on our servers. Stripe's privacy policy is available at stripe.com/privacy.

7. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who assist in operating our website (Stripe for payments, Twilio for SMS, Google for analytics) — only as necessary to provide their services
• Legal authorities when required by law or to protect our rights
• Business successors in the event of a merger or acquisition, with advance notice to users

8. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by emailing privacy@findthefuntricities.com. We will respond within 30 days.

9. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, and analyze site traffic via Google Analytics. By using our site, you consent to our use of cookies. You can disable cookies in your browser settings, though some features may not function properly.

10. Children's Privacy

Our site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

11. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking unsubscribe in any email

To exercise these rights, email privacy@findthefuntricities.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of the site after changes constitutes acceptance of the revised policy.

13. Contact Us

For privacy-related questions or requests: